Artigos

 Can I add or remove ID Protect on a domain I already registered here or transferred?

Yes, you may  to add or remove ID Protect service on any domain registered through...

 Can you send the domain transfer approval to a different email address?

No, we cannot. The administrative contact must approve the transfer by responding to an email...

 Do I need to put valid contact information on my domain registration?

The requirement for valid contact info in your domain whois information is an ICANN...

 How I do I get the transfer code for a domain registered here?

To transfer your domain to another registrar, you will need a transfer code, also known as an...

 How do I renew my domain name?

If your domain is registered with us and it is set to auto-renew, it will renew automatically...

 How long does it take to transfer a domain away from apprentalonline?

It takes about five days for the transfer to complete. This is a restriction imposed by the...

 I have a bunch of domains to transfer. Can you help?

Yes. You can use our "Bulk Domain Transfer" from your "Client Area" to transfer your existing...

 I have a domain registered with apprentalonline. How do I change the name servers?

Go to your "Client Area", click in "My Domains" tab and, click the "Manage" button for that...

 I let my domain expire a while ago. Now I'm trying to renew it and I get "renewal failed." Why?

If you let your domain expire, you can usually renew it as normal during the renewal grace...

 I renewed my expired domain. Why is it still parked?

When domains expire, the registrar shifts the domain's name servers to special "parked"...

 I want to transfer a domain to apprentalonline. Will my site/DNS/email go down if I do?

In most cases there will be no disruptions. The only thing that might be interrupted would be...

 If I still have time left on my existing domain registration with another registrar, can I keep that time if I transfer the domain to apprentalonline?

Yes. Note that if you just registered or renewed it recently, you'll have to wait until the...

 If I still have time left on my existing domain registration with another registrar, can I keep that time if I transfer the domain to apprentalonline?

Yes. Note that if you just registered or renewed it recently, you'll have to wait until the...

 Is apprentalonline an ICANN-accredited registrar?

No, we are not. We have integrated the registration services of several domain registrars,...

 What are the steps involved in a domain transfer?

Each inbound (from another registrar to us) domain transfer has the following steps: Make...

 What does the error "the contact information you entered was not accepted by the registry" mean?

When the registry interface we use returns an error, the error messages are usually neither...

 What happens if my domain transfer fails?

As soon as our system records the failure of the domain transfer, you will receive a refund of...

 What happens to my domain after it expires?

The first (and possibly most important) thing that happens when your domain expires is that it...

 What happens to my domain's name server settings during a transfer?

Your name server information is not updated during a domain transfer. To avoid problems, we...

 When should I renew my domain name?

Any time you want. When you renew a domain, the renewal period begins at the end of the current...

 Why did my domain transfer fail?

The most common causes of transfer failure are: Invalid or "private" administrative contact...

 Why is my domain transfer taking so long?

The reason for this depend on the domain transfer status. First and foremost, if your domain...

 Why is the domain I transferred to apprentalonline not pointing to my site?

If you transfer the domain without first updating the name servers, this can happen even if...

 Will you remind me before my domain expires?

If you select automatic renewal, your domain will automatically renew and you will be charged for...

 ¿Como puedo redireccionar mi dominio?

Existen dos maneras de redireccionar un dominio:1. Si el dominio está dado de alta en cPanel como...