How to apply for a bank mandate (direct debit)

If you have a bank account in Spain, you can apply for a bank mandate (also called direct debit).


In order to apply for a bank mandate, firstly select the option "domiciliación SEPA" on top -right of the invoice page and click on "Solicitar domiciliación".
Secondly fill in the requested information, IBAN Bank Account Code and BIC/Swift code.

Finally click on "Guardar datos" and if the requested information is OK, another page will show up.

1. If you have already sent us a signed mandate, the following confirmation screen with your bank information will show up. No further action from you is needed.

17-mandato-firmado

2. If you haven't sent us the signed mandate yet, you will be given 2 options to get and print a new one: Core ("autorizacón básica") and B2Bs. For the sake of simplicity,  we recommend the Core format unless you are already familiar with the B2Bs format

18-mandato-pendiente
We will need you to download the mandate, fill in, sign it and send it back to us by email info@k3bone.com or by opening a support ticket.

Should you need any further assistance, don't hesitate to contact us.

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